Wednesday, April 18, 2018

User cannot delete offline folder in My Documents

Problem Description and explanation:

User's laptop had accidentally shut off the wireless adapter.  Wireless adpater has hardware switch on side of laptop.

Tech engaged the adapter, user connected, but still got the error.  User logged off and logged back in, but still could not delete folder.

Files were deleting, but not going to recycle bin.

Problem "fix:"

Rebooted machine and everything was fine.  Evidently, turning on the adapter was not enough, must perform complete system reboot.

No comments:

Post a Comment